Frequently asked questions

The practical details before you create an account.

Installation, licensing, updates, payment review, support, and roadmap products—without hiding the decisions that are still open.

01

How do I install the theme?

Download the verified ZIP in the Buyer Portal and upload it as a new unpublished Shopify theme. Review the content and settings before you publish it yourself.

02

Can one license cover multiple stores?

No. One store seat connects to one canonical .myshopify.com store. Additional stores require separately approved seats.

03

Are updates automatic?

No. Supported releases appear in the Buyer Portal for deliberate download and review. Ecomfella does not automatically overwrite your live theme.

04

How does payment work?

Crypto is the normal planned route. Buyers who cannot pay with crypto can request a Tikkie link through WhatsApp. Every payment still requires owner review before access is granted.

05

What support is included?

Buyer-account support exists in the portal. Final commercial support scope and response terms must be published before sales open.

06

Can I buy sections or pre-built stores?

Not yet. Those pages explain the roadmap and can collect interest only when that route is enabled.

See the real storefront system

Start with the theme that exists today.

Create an account now. Theme access still requires a confirmed purchase or owner grant.